SRRT Helpful Resources: A Bibliography 

(Please send additions/suggestions to Candise Branum, cbranum@ocom.edu) 


Serving diverse populations in your community (general)

Adkins, D. & Espinal, I. (2004). The diversity mandate. Library Journal, 129(7), 52-54.

Diversity standards: Cultural competency for academic librarians. (2012). College & Research Libraries News, 73(9), 551-561.

Kreitz, P. (2008). Best practices for managing organizational diversity. The Journal of Academic Librarianship, 34(2), 101-120.

Whitelaw, K. (2010). Defining diversity: Beyond race and gender. Retrieved from http://www.npr.org/templates/story/story.php?storyId=122327104

 

Poverty 

Berman, S. (2006). Classism in the stacks: Libraries and poor people. Street Spirit. Retrieved from http://www.thestreetspirit.org/Feb2006/libraries.htm

Holt, L. E. & Holt, G. E. (2010). Public Library Services for the Poor. Chicago: American Library Association.

Price, L. (2009). The Story of the H.O.M.E. Page Café. Public Libraries, 48(1), 32-4

Roy, K. M., et al. (2004). Don’t have no time: Daily rhythms and the organization of time for low-income families. Family Relations, 53(2), 168-178.

Shipler, D. K. (2004). The Working Poor: Invisible in America. New York: Alfred A. Knopf.

Hersberger, J. (2001). Everyday information needs and information sources of homeless parents. The New Review of Information Behavior Research: Studies of Information Seeking in Context, 2, 119-124.

  

Hispanic and Latino Populations

Byrd, S. M. (2005). Knowledge. In Bienvenidos! Welcome!: A Handy Resource Guide for Marketing Your Library to Latinos. American Library Association, 3-14.

RUSA (2007). Guidelines for Library Services to Spanish-speaking Library Users. Reference and User Services Quarterly. 47(2), 194-197.

 

Immigrant Communities

Diaz, R. Developing library outreach programs for migrant farm workers. Florida Libraries,47(1), 12-14.

Fisher, et. al. (2004). Information behavior of migrant Hispanic farm workers and their families in the Pacific northwest. Information Research, 10(1), paper 199. Retrieved from http://informationr.net/ir/10-1/paper199.html

Klopstein, E., et. al. (2009). Library Services to Immigrants and English Language Learners. In On the Road with Outreach, J. Dilger-Hill & E. MacCreaigh, eds., Libraries Unlimited, 71-87.

O'Toole, E. (2005). Reading America Program Fosters Intergenerational Understanding in Chinese Immigrant Families. Public Libraries44(6), 355-9.

 

LGBTIQ Citizens

Beiriger, A. & Jackson, R. M. (2007). As assessment of the information needs of transgender communities in Portland, Oregon. Public Libraries Quarterly, 26(1/2), p. 45-60.

Helton, R. (2010). Diversity dispatch: Reaching out to LGBT library patrons. Kentucky Libraries, 74(2), 14-16.

Schrader, A. M. (2009). Challenging silence, challenging censorship, building resilience: LGBTQ services and collections in public, school, and post-secondary libraries. Feliciter, 55(3), 107-9.

Rothbauer, P. (2007). Locating the Library as Place Among Lesbian, Gay, Bisexual, and Queer Patrons. In The Library as Place, J. Buschman and G. Leckie, eds. Libraries Unlimited, 101-115.

  

Native Americans

Burke, S. (2007). The Use of Public Libraries by Native Americans. The Library Quarterly. 77:4, 429-461. 

Patterson, L. (2000). History and Status of Native Americans in Librarianship. Library Trends. 49:1, 182-193.

 

Physical Differences

Deines-Jones, C. (2007). “Low-cost/No-cost Ways to Improve Service Right Now.” In, Improving Library Services to People with Disabilities, C. Deines-Jones, ed. Chandos Publishing, 123-145.

  

Mental Differences

Camaratta, M. A. (2009). Library Service to People with Mental Challenges. Public Libraries, 48(3), 6-12.

Epp, M. (2006). Closing the 95 Percent Gap: Library Resource Sharing for People with Print Disabilities. Library Trends54(3), 411-29.

  

Asian Citizens 

Huang, I. (2002). Serving Asian Patrons with Respect. ILA Reporter. 20:1, 1-5.

  

Literacy 

McNicol, S., & Dalton, P. (2002). The best way is always through the children: The impact of family reading. Journal of Adolescent & Adult Literacy, 46(3), 246-53. 

Raab, R. (2010). Books and Literacy in the Digital Age. American Libraries41(8), 34-7.

Van Den Broek, A. (2011). “Good Reads for Adult Learners.” Feliciter. 57:2. 78-80.

Worchester, L. & Westbrook, L. (2004). Ways of knowing: Community information-needs analysis. Texas Library Journal, 80(3), 104-7.

 

Seniors

(2008). Guidelines for Library and Information Services to Older Adults. Reference & User Services Quarterly48(2), 209-12. 

Danforth, L. (2010). Kleiman on Gaming for Seniors. Library Journal135(15), 44. 

Piper, D., Palmer, S., & Xie, B. (2009). Services to Older Adults: Preliminary Findings from Three Maryland Public Libraries. Journal Of Education For Library & Information Science, 50(2), 107-118.

  

Community Analysis

Campbell, B. (2005). “In” versus “with” the community: Using a community approach to public library services. Feliciter, 6, 271-273. Also available here: http://www.libr.org/isc/issues/isc22/22-2b.pdf

Cuban, S. (2007). How to assess community needs and assets. In Serving New Immigrant Communities in the Library. Westport, CN: Libraries Unlimited

Evans, C. (1976). A history of community analysis in American librarianship. Library Trends, 24(3), 441-457.

LaFlamme, M.A. Q. (2007). Towards a progressive discourse on community needs assessment: perspectives from collaborative ethnography and action research. Progressive Librarian, 29, 55-62.

Starling, J. H . & Van Tassel, D. S. (1999). Community analysis: Research that matters to a north-central Denver community. Library & Information Science Research, 21(1), 7-29.

Williment, K. & Jones-Grant, T. (2012). Asset mapping at Halifax Public Libraries: A tool for beginning to discover the library’s role with the immigrant community in Halifax. Partnership: The Canadian Journal of Library and Information Science Practice and Research, 7(1).

Williment, K. (2009). It takes a community to create a library. Public Libraries, 50(2), 30-35.